You probably know that we’ve got you covered on making furniture buying simple, but did you know we also make getting it home easy too? At Main Street Used Furniture, we care about our furniture, not just when it’s in our store, but also when it gets to your home. Because of this, we have many different furniture delivery and pick up options for you to choose from.
Want to pick up your in store or online purchase from our store? No problem! Simply choose “in store pick-up” after you have placed your order and you can pick up in our store at 20 Main Street on Monday through Wednesday 10 a.m. to 5 p.m, Thursday and Friday 10 a.m. to 7 p.m., Saturday and Sunday 11 a.m. to 4 p.m. Your furniture piece will be ready to pick up from our store the same or next day from when you order it. There are a couple different loading zones at the store that you can use to pick up your furniture (ask us where to go and we'll tell you where to park). However, we definitely encourage you to bring some blankets to protect your furniture. And in store pick-up is free of charge with any sized order!
Delivery to Your Home
Scheduling: We have deliver only on Saturdays. We usually start around 10 or 11`. Requests for special delivery days will be dealt with on a case by case basis and will require an additional delivery fee.
If a scheduling conflict arises call 1-860-254-5025 at least 24 hours in advance. We will reschedule for the next available day to your area. - Our delivery personnel have cell phones and GPS units in their trucks, but please remember they are only as good as the signal they receive. We ask that you give your sales associate accurate directions to your destination. We are up in the North Country!!
Preparing for a Delivery
Our delivery personnel cannot enter your home unaccompanied unless prior arrangements have been made and a signed note is left for them to take with them.
~ Remove snow or any other obstacles that might hinder our delivery crew. Delivery personnel have the right to refuse unsafe delivery conditions.
~ If a delivery requires removal of windows, or extensive time you will need to make prior arrangements. Our delivery personnel are not allowed to do carpentry or
electrical work, install built-in appliances.
~ Please make sure all animals are out of harms way. We will not be responsible for animals escaping from your home.
- Prepare your room for our delivery personnel. We will set up your furniture, assemble if required, clean up and remove all packing materials.
~ Removal of old furniture does require a disposal fee as Top Furniture is charged by our local municipalities. Our delivery personnel are not required to move furniture that is not part of the delivery. They are on a tight schedule as they travel many miles in one day.